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Audi Service Station

The Audi Service Station makes your life even easier. You can hand over your vehicle for service work and pick it up again at any time of day or night – either with an appointment or on the spur of the moment. And you can also reserve your replacement vehicle in a few easy steps – all as part of one process.

The entire process is quick and user-friendly:
You hold the key against the reader – at which point your customer, vehicle and order data are already available. If desired, the Audi Service Station makes a courtesy car available to you, whether or not you have made a reservation beforehand. Verification of your ID and driver’s licence is performed via video chat. And then your courtesy car is ready right away. You can then pay at the machine either by debit card or credit card and take the key from the safe deposit box when it opens.

An overview of your benefits:

- Convenience: easy to hand over and pick up the vehicle
- Mobility: permanent availability of replacement transportation and rental vehicles
- Spontaneity: choice between Audi Service Station or service advisor
- Proximity: arrangements made on phone with your service advisor
- Security: easy and secure order and payment procedure
- Independence: service available around the clock
- Flexibility: available with or without scheduling appointment
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    Service contact at your Audi Partner

    Contact your Audi Partner to arrange workshop appointments and to receive individual offers on the topics of Service and Audi Genuine Parts and Accessories.

    Service request
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    Find an Audi Partner

    Our Audi Partners will be happy to provide you with advice and guidance. Locate your nearest Audi Partner here and arrange an appointment.

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